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Terms & Conditions



PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.



In these terms and conditions, the "Company" will mean Perfect Grow Well Enterprise and the "Customer" will mean any person, firm, company or body which places an order with the Company. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.


Please also read these terms and conditions carefully and make sure that you understand them, before ordering any products from the site. Please note that before placing an order you will be asked to agree to these terms and conditions. Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. If you refuse to accept these terms and conditions, you will not be able to order any products from the site.


Copyright/Trademark Information

This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing Products is the copyright of Perfect Grow Well Enterprise, or of other copyright owners. Permission is granted to electronically reproduce and print in hard copy portions of this Website for the sole purpose of placing an order with Perfect Grow Well Enterprise, or using this Website as a shopping resource. Any other use of materials on this Website (including reproduction for purposes other than those noted above and modification, distribution, communication, or republication) without our prior written permission is strictly prohibited.




1.       You agree that the Company reserves the right to amend these terms and conditions at any time, in the Company’s sole discretion, by posting any such amendment(s) to the Company’s website without prior and separate notice.


2.       Your continued use of the site or any part of it after amendment to these terms and conditions is posted will be deemed as full knowledge and acceptance of the revised terms and conditions. If you do not agree to any such amendment(s), your sole recourse shall be to cease using the site.




3.       The Company shall make every effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.


4.       The Company shall make every effort to ensure products displayed on the website are in stock. If from time to time products become out of stock, the Company reserves the right to offer alternative product/s to the Customer of similar value and range.


5.       Prices charged for purchases on this website may be different from those charged in our stores.


6.       The prices charged are those applicable on the day you order.


7.       All orders are subject to confirmation of final availability and the Company reserves the right to reject the order in the event that any of the products or services requested is unavailable. In the event that we are unable to fulfil any of the products or services in your order, we will notify you by phone or email.


8.       All pictures and images of the products displayed on this site are for illustration purposes in order to help the customer to recognise the products only. The actual size, dimension and colour of the products may differ.




9.       To register with the Company website, you must be over eighteen (18) years of age.


10.    Customer is required to register before placing any order through this website. During the registration:

a.     You must provide us with accurate, complete and up to date registration information;

b.     You must safeguard your username and password;

c.     You authorize us to assume that any person using the site with your username and password is either you or is authorized to act for you.


11.    The Company has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.


12.    Customer must inform Perfect Grow Well Enterprise, or self update in www.perfectgrowwell.my profile, immediately of any changes to the information that you provided so that we can communicate with you effectively.


13.    Customer shall be liable for every order made under your login and agrees to indemnify the Company for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders through this website using your login.


14.    Should you find any unauthorised use of your login, you shall notify the Company immediately and effectively.




15.    Once you have selected a product that you wish to order via www.perfectgrow well.my, you will then be shown (on the website) the charges you must pay including taxes, if applicable, and any applicable delivery charges.


16.    Customer shall pay for the order in full at the time of ordering by supplying us with your slip payment via e-mail to us.


17.    We shall not be obliged to supply the product to you until we have accepted your order. An order shall be formed and we shall be legally bound to supply the product to you when we accept your order. Acceptance shall take place when we expressly accept your order by email to you, in the form of a document called a "Confirmation of Order" stating that we are accepting your order.


18.    Until the time when we accept your order, we reserve the right to refuse to process your order and you reserve the right to cancel your order.




19.    The Company may cancel an order if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made. Refund to Customer's account.


20.    You are not allowed to cancel the order once a Confirmation of Order is issued. If you wish to seek further information or assistant, kindly contact us.




21.    Unfortunately, we do not accept returns on downloadable items, so please research all products to fit your needs prior to purchasing (all software have trail version to try for free, and system requirement)
Contact us if you have any inquiries prior to ordering.


22.  All Sales are final. No refunds will be given for software that is delivered via download from the Internet. No refund if the problem is on customer end. Defective item will be replaced with same working item. All software have trial version to try for 14 - 90 days.




23.    Bank in the total amount purchased (inclusive courier charges and GST if applicable) into the following bank account.

       Bank : Public Bank Berhad

        Company Name : Perfect Grow Well Enterprise

         Account No :  3193 844 319


24.    All product prices listed are in Ringgit Malaysia (RM).


25.    We reserve the right to change the payment terms for any order without prior notice.


26.    E-mail (sales@perfectgrowwell.my) the bank in slip for order confirmation.


27. The Company will arrange for delivery within 24-48 hours after payment has been confirmed debited into the company accounts. If deliver delay more than 48 hours, please kindly email to us for reminder.


28. If the amount debited is not tally, the company will contact you within 48 hours for further clarification; ensure contact number provided is valid.




 29. The software available on this site is provided in downloadable form. Within 24-48 hours of purchase customer will receive an email with Download instructions and the unique Registration Code. For security issues we do not keep key codes on file, so please be sure to save the key code upon receipt.





30.    We shall not be liable for any delay or failure in our performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond our control.




31.   Kindly refer to our Privacy Policy which forms part of these Terms and Conditions.




32.   These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.


Use of Site


33. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obsceneor abusive language, is strictly forbidden. Impersonation of others, including a  perfectgrowwell.my or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.




34.   By accessing and using www.perfectgrowwell.my, you acknowledge and accept that the use of the site is at your own risk. Subject to any rights you may have under any consumer protection law and to the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to user the site. Without limiting the foregoing:


To the extent permitted by law, this site and all information and materials contained in it are provided “As Is” without any warranty of any kind either express or implied including but not limited to any implied warranties or implied terms as to title, quality, merchantability, fitness for purpose, privacy or non-infringement. We have no liability or responsibility for any errors or omissions in the contents of the site, to the extent permitted by law. We assume no responsibility and shall not be liable (to the extent permitted by law) for any damage or injury arising out of any use of or access to the site/catalogue, or any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, interception of online communication, software  or hardware problems (including without limitation loss of data or compatibility problems), theft, destruction or alteration of the site, whether for breach of contract, tortious behaviour, negligence or, under any other cause of action resulting directly or indirectly from any access or use of the site/catalogue, or any uploading, downloading or publication of data, text images or other material or information to or from the site.


Current version of the Terms and Conditions effective as of 18 February 2015


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